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Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password unlock with Apple Watch and watchOS 9 is not working

After updating my Apple Watch Series 6 to watchOS 9, unlocking 1Password has stopped working. 1Password shows the watch icon but when I click on it to unlock via my watch, my watch does not respond. ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

@Steve2022

I'm sorry to hear that Apple Watch unlock isn't working with 1Password on your Mac. Can you try the following steps:

  1. Disable Apple Watch Unlock in 1Password for Mac (1Password > Preferences > Security > Uncheck "Apple Watch").
  2. Disable Apple Watch Unlock for your Mac (In the MacOS menu bar:  > System Preferences > Security and Privacy > Uncheck "Use your Apple Watch to unlock apps and your Mac")
  3. Turn off your Mac.
  4. Restart your Apple Watch: Restart your Apple Watch - Apple Support
  5. Turn on your Mac.
  6. Enable Apple Watch Unlock for your Mac (In the MacOS menu bar:  > System Preferences > Security and Privacy > Check "Use your Apple Watch to unlock apps and your Mac")
  7. Enable Apple Watch Unlock in 1Password (1Password > Preferences > Security > Check "Apple Watch").

Let me know if that doesn't resolve the issue and I'll be happy to help further. 🙂