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Former Member's avatar
Former Member
3 years ago

What is that tab with the 1Password icon?

Hi, I am an Apple user/lover so Android is totally unfamiliar territory. I have had a Pixel4a/Android13 for testing and I have trouble understanding that persistent 1Password tag sticking out of the side of the screen all the time. Clicking on it does nothing, and is getting on the way. What is it and how do I turn it off? Appreciate any help.

1Password Version: 7.9.4
Extension Version: Not Provided
OS Version: Android13
Browser:_ Not Provided

android
  • 1P_Timothy's avatar
    1P_Timothy
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @madflute, thanks for your question. It sounds like you're seeing an accessibility shortcut.

    In short, Android added persistent shortcut button for accessibility settings on some devices. 1Password 7 for Android includes a filling service built into the accessibility framework for use on devices that don't support Autofill. Due to this, it is possible to enable a shortcut button for the 1Password accessibility filling setting. We recommend turning this shortcut off.

    You can remove the shortcut with these steps:
    1. Open and unlock 1Password.
    2. Tap Settings > Autofill.
    3. Tap Accessibility.
    4. Tap the 1Password entry in your device's accessibility settings page.
    5. Tap the 1Password shortcut off.

    Thanks again!