Autofill Suggestions with DuckDuckGo and SwiftKey

System

This discussion was created from comments split from: Blank login suggestions from 1Password 8.

Username6

**Edit - I'm an idiot and literally just found the button for new post. It blended into my bottom buttons on my s21. Long week.

My apologies for posting here but I don't seem to have a create discussion button. I use Duckduckgo in combination with SwiftKey. I am not getting any autofill suggestions. Dev was easily able to remedy this for me on 1 password 7.

Thank you,
Mark

ag_timothy

Hi @Username6, no problem! I split your comment into a new discussion.

I tried a few websites in DuckDuckGo with SwiftKey and I am seeing Autofill suggestions. If you have other browsers on your device do Autofill suggestions popup more consistently there? If you use other on-screen keyboards with your device, do suggestions popup more consistently in DuckDuckGo after switching?

Username6

Seems to work fine with Chrome. I'll try another keyboard with DDG. I downloaded 1P7 again just in case.

ag_timothy

Thanks for checking that @Username6. Let us know what you see with another keyboard in DuckDuckGo and I'll follow up with some colleagues to test this as well. Thanks again!

Username6

I just tried Samsung keyboard with no issues.

This was for version 8 of course. I wanted to clarify because I had mentioned I downloading version 7 again.

ag_timothy

Thanks for following up with me @Username6. I'm still seeing Autofill suggestion DuckDuckGo with SwiftKey but as I've had more time to test I will say I find it less consistent than other browser/keyboard combinations. This might be something we need to see changed from SwiftKey but I've passed it along to the team for further inquiry.

You mentioned we had a quick fix for this in the past, do you recall if that was switching Autofill suggestions to below fields or was it something fixed in an update?

Username6

Hey Timothy. Yes, that was the solution. I believe it was actually you that helped me ha.

Sometimes I find that if you enter the username then the fill option pops up when you click the password box.

I appreciate the time and attention you guys pay to your users. Thank you!

ag_timothy

Hi @Username6, apologies for the delay in reply.

A display suggestions below fields option is not currently available with 1Password 8 for Android. That said, it is on our radar and is something we'd like to add in the not-so-distant future. It can definitely be helpful in situations like this and I know it's a preference for some users as well.

For the time being, I would suggest using a different keyboard in DuckDuckGo or a different browser. Let me know if there's anything else I can help with at the moment!

ref: !14473

mccrispy

I am also experiencing unreliable Autofill when using the Duckduckgo browser. Autofill isn't always triggered and, when I tap on a pop-up suggestion, the field doesn't always get autofilled. The same sites/apps autofill correctly when Brave is my default browser.

Username6

Thanks Tim. I might go back to 7 for now since it worked and keep an eye on the progress of 8. Appreciate your time.

ag_timothy

Happy to help @Username6. I'm sorry to hear this has been a roadblock for you but I can understand your position. As always, feel free to reach out if we can help with anything.

Hi @mccrispy, thanks for letting us know this has been an issue for you. Has this been with DuckDuckGo while using SwiftKey? Have you noticed any sites in particular that are inconsistent?

mccrispy

I don't use SwiftKey.

I can't say that I've noticed specific problem sites, but I'll try to keep track and provide an update

ag_timothy

Thanks for clarifying that @mccrispy.

I use DuckDuckGo a fair bit when looking at issues but it's not a daily browser for me. From what I have seen, filling has been consistent for me. If you do notice a few sites or a pattern emerging I would definitely appreciate an update. Feel free to respond here or reach out to us directly via email with a message to: support+forum@1password.com. Thanks again!