1Password cancel payments, no master password.

kevdolan

How do I cancel the account of my 81 year old father who can't remember his 1Password master password, nor does he know where he put the master password master sheet? (Luckily, he never put any information in his account. After we cancel I'll set him up through my 1password family account.)

---

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Jack.P_1P

Hi @kevdolan:

Thanks for reaching out! Please have your father send us an email at [email protected] from the email address he used to create his 1Password account mentioning that he'd like some help, and my colleagues there would be able to assist.

Jack

kevdolan

Got it. Thanks, Jack.

GreyM1P

@kevdolan On Jack's behalf, you're welcome. :)