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1Password cancel payments, no master password.

Community Member

How do I cancel the account of my 81 year old father who can't remember his 1Password master password, nor does he know where he put the master password master sheet? (Luckily, he never put any information in his account. After we cancel I'll set him up through my 1password family account.)

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  • Hi @kevdolan:

    Thanks for reaching out! Please have your father send us an email at from the email address he used to create his 1Password account mentioning that he'd like some help, and my colleagues there would be able to assist.


  • kevdolan
    Community Member

    Got it. Thanks, Jack.

  • @kevdolan On Jack's behalf, you're welcome. :)

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