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I chose by mistake "New User" instead of "I’ve used 1Password before"

CocoRamB
CocoRamB
Community Member
in 1Password 3 – 7 for Mac

Hello, My husband just downloaded the app on his new Mac. He accidentally chose "New User" instead of "I've used 1Password before". He entered the license but it didn't sync the data with his iCloud. Probably is an easy fix but we can't find the way to sync his iCloud with the app now. Any help?
Thanks a lot
Coco

Comments

  • khad
    khad
    1Password Alumni
    edited July 2013

    Hi @CocoRamB,

    Thanks for taking the time to contact us. I'm sorry that you are having some trouble.

    iCloud syncing is not available in 1Password for Mac at this time. Dropbox syncing is the way to sync 1Password data across all supported platforms and versions.

    If he is already using Dropbox to sync his data, simply install Dropbox (if it isn't already installed) on the new Mac, wait for Dropbox to finish syncing, then double-click the 1Password.agilekeychain in the Dropbox folder in Finder to set it as the active data file. :)

    If we can be of further assistance, please let us know. We are always here to help!

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