Wrong icon in Chrome extension
Hi! Chrome extension shows a different icon than the one set in 1password.
This is the one set in 1password:
And this is the one shown in Chrome
What can I check?
Thanks!
1Password Version: 8.9.8-6
Extension Version: 2.3.8
OS Version: Windows 10
Browser: Chrome
Comments
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Hello @vidario! 👋
I'm sorry to hear that you're seeing a different icon in the 1Password app and 1Password in the browser. I just created a Login item for that website and I see a different icon from both of the icons in your post:
That being said, I see the same icon in both the desktop app and in the browser. So that I can better understand the situation can you tell me the following:
- Are you using a custom icon for the item?
- If you create and save a new Login item for the website in question then is the wrong icon displayed there as well?
I look forward to hearing from you. 🙂
-Dave
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Hello @Dave_1P and thanks for your reply. Yes, I'm using a custom icon.
If I create a new login a strange thing happens: the icon I have in the record detail and the one I have in the list are different (this is in both the browser and the app)
Here are the images
1) App
2) Browser
Then I noticed another thing that is not clear to me: when I modify a record from the app, the browser does not inherit it immediately... I don't know if I have to do some specific operation to align the data between the app and the browser.
Thank you!0 -
I'm sorry for missing your reply, thank you for the additional details. I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/comment/662231
- Your forum username:
vidario - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
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