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Read first: Previous version support information

Upgrade 2 accounts (v6 and 7) to Family acct

Re: GSJ-58763-617
I submitted a support reward was assigned the above #. The response I received was not relevant so I’m posting here. I have version 6 and my wife has version 7. We’d like to merge both individual vaults to a family account. Can you help us do that?


  • Dave_1PDave_1P

    Team Member

    Hello @bobbel! 👋

    We don't have access to your account information here on the forum and I recommend that you work with our team over email. I'm sorry that the initial reply didn't help, I've reached out to the team and one of my colleagues will be sending you an email as soon as possible. 🙂


    ref: GSJ-58763-617

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