Unable to enter the entry

Community Member

Hi, basically when I open 1Password (8.9.7) on my iPhone and start searching for a password, when I find it and try to tap, nothing happens, I can’t open any entry I found.

Though when I click here and there in the app, open home, open items, vaults and then go back to search, they found items can be opened. So, it happens only when the start screen is the search.

Also it could be nice to be able to copy the app version :)


  • GreyM1PGreyM1P

    Team Member

    Hi there @photonlight

    We'll need to gather some more information about what's going on here, so if you could email [email protected], including a link to this conversation, you'll get an auto-reply from BitBot which contains a conversation number. It'll look like [#ABC-12345-123]. Post that number here and I'll be able to direct your message to the right place. :)

    — Grey

  • photonlightphotonlight
    Community Member

    I can't reproduce it anymore, I'll send the details next time

  • Alvin.L_1PAlvin.L_1P

    Team Member

    Thanks for the update @photonlight . Let us know if you have any questions in the meantime!


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