Feedback - SSO Feature

3rgon3rgon
Community Member

I have moved from Bitwarden to 1Password after the company I work for has offered 1Password. I am using both family plan as well as the corporate plan.

My company has enabled SSO for one password, however, throughout the day I get a sudden browser window opening asking me to authenticate via SSO, which I do, then when I go back to the 1Password app, it says Authentication failed, but the app is still open and working fine. Doesn't block me or anything. So either "Authentication Failed" is a dialogue bug or if it really did fail, then why is it still allowing me to see passwords and use 1Password to auto fill?


1Password Version: 8.9.8
Extension Version: Not Provided
OS Version: Windows 22H2
Browser:_ Edge (chrome)
Referrer: forum-search:Feature Request

Comments

  • TaylorD1PTaylorD1P

    Team Member

    Hi @3rgon

    Thank you for contacting us. I am sorry to hear you ran into an issue with SSO. Would you be able to send an email to [email protected] as we will likely need to request some diagnostic information from you.

    Please let me know if you have any questions.

  • 3rgon3rgon
    Community Member

    Thank you so much for responding, will go ahead and contact support from my work email and take it from there. Happy Thanksgiving!

  • TaylorD1PTaylorD1P

    Team Member

    Hi @3rgon

    Happy Thanksgiving to you as well!

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