Forum : wrong notification number
Hi,
I have a problem with the 1PCommunity Forum.
Since weeks the Notification number displayed on top is always 1 more notification than in reallity.
For example it shows 4 notifications, but in reality there is only 3 new posts. Most of the time I don't care the exact number, but after reading all new posts it indicates 1 notification, it should be 0. And this is very annoying as I always think there is a new message but there isn't.
Is there a way to clean it ?
It display one post, bu I have read all my notification already.
My hypothesis :
I once started to write a replay to a post that was kept in draft mode a few weeks ago. The original message I was replying to was deleted by admin before I post my draft. This is since this moment the wrong notification number is diplayed!
Hope anybody can help.
Frederic
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Comments
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Hello @FredericC! 👋
I'm sorry that you're seeing an incorrect number of notifications. If you login to the community forum using a Private/Incognito window do you see the same number of notifications?
-Dave
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Hello,
Problem remains the same in private windows and different browsers.
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Same here since month ...
I remember that there were answers written in some of the discussions I took part. But then the author of these answers was deleted or banned. Since then, there are notifications shown that I'm not able to clear, no matter what discussions I read.
Some days ago, there were 2 notifications left for me. Actually, it is only 1 notification. 🤔
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Probably the same reason, I rememeber the draft I wrote answering someone who was using some bad language…
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It just reseted to 0. I'm assuming it correct on the 1st of january or something like that :)
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For me, the badge is also gone. 👍
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