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Forum Discussion
Anonymous
3 years agoVenmo fill in
When I try to login into Venmo app on iPhone, 1password autofills paypal credentials by default
7 Replies
- 1P_Dave
Moderator
@bshean and @wreevesj2
Thank you for posting the Support IDs, I've located your tickets and confirm that they've made it to the right team. One of my colleagues will send you a reply over email as soon as possible. To prevent duplication of effort I'm closing this thread. π
-Dave
ref: DNK-24533-162
ref: BWU-87127-672 - Anonymous
[#BWU-87127-672]
- Anonymous
[#DNK-24533-162]
- Kester_D_1P
1Password Team
Hi @bshean and @wreevesj2 - I'd like to ask you both to send an email to
support+forum@1password.com
.With your email please include:
* A link to this thread: https://1password.community/discussion/135920/venmo-fill
* Your forum username
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here.Our team can then get a closer look at this and help further.
- Anonymous
Hi Grey,
Thank you for the reply. The steps you gave give "suggestions for Venmo.com".
The issue I'm encountering is with the initial sign in page.
- Open the venmo app.
- Click 'Log in'
- To the left of the π, it says "for http://www.paypal.com" - 1Password. (note, I'm not clicking the passing field, this is initial fill in?!
- GreyM1P
1Password Team
Hi both.
It sounds like 1Password isn't able to suggest the correct Login item when you autofill in the Venmo app. This will usually be because the "website" field in the Login doesn't match the app's "Associated Domain" β that is, the website address which is claimed by that app for autofill purposes. For example, the Twitter app claims
twitter.com
as its Associated Domain, so that items matching that address are suggested automatically.Here's what to try:
- Open the Venmo app.
- Tap the Password field, then the "π Passwords" button on the keyboard.
- Check the "Suggestions For" header that appears in the autofill pop-up that appears.
If you see "Suggestions For paypal.com" in the header, that would explain it. That would tell us that the developers of Venmo have set
paypal.com
as their Associated Domain, so that's what iOS asks for from 1Password.If you see something different, could you take a screenshot?
β Take a screenshot on your iPhone
ππ Check that no personal information such as any real names, usernames, passwords, your credit card number, Secret Key or account password are visible.οΈ Drag the image into the "Leave a Comment" box to attach it, or use the "ππ½" attach button in the toolbar above the comment box.
I look forward to hearing how you get on.
β Grey
- Anonymous
Me too. Whatβs up with this?