I have the app I believe version 7on IOS. Recently - im not sure exactly how recently - It will no longer open. I force close it. Try to open it and it just crashes.
I know it worked as recently as a month ago when I had to change my computer password.
I thought to try and reinstall it but in the AppStore the only download option is 1Password 8, that installed a new version but I cannot migrate from 7 to 8 without first opening 7 to get the secret key.
1Password Version: 7
Extension Version: Not Provided
OS Version: ios 16.1.2
Browser:_ Not Provided
Hi there @egoldstein999
I'd recommend emailing us about this issue so that we can work with you to solve it. Here's what to do:
⚠️ Please only send one crash report for now.
You'll receive an auto-reply from BitBot that will contain a conversation number, which looks like
[#ABC-12345-123]. Post that here, and I'll make sure your message reaches the right team. I look forward to hearing from you. :)
Hi @egoldstein999 ,
I've located your email. I'm going to close this thread to avoid duplicating our efforts. Someone from our team will send a reply to your email as soon as possible. Thank you!