chrome addon no longer working with 1password 8

matbb
matbb
Community Member
edited December 2022 in 1Password in the Browser

Ive updated 1password 7 to 8. it looks like it worked well but now the chrome addon no longer workds. I tried removing and re installing, but doesnt work.

I see two version possible 4.7.5.90 and 2.5.1

what to do to get this to work? very annoying, feels like an update should be something easier

1Password Version: 8.9.11
Extension Version: 4.7.5.90
OS Version: macos 12.5
Browser:_ Chrome
Referrer: forum-search:chrome addon no longer working with 1password 8

Comments

  • steph.giles
    steph.giles

    Hey @matbb,

    It sounds like the older Classic version of 1Password in your browser may be interfering. Can you try the below steps:

    1. Open Chrome and paste chrome://extensions followed by the enter key in your address bar.
    2. Remove '1Password extension (desktop app required)' 4.7.90
    3. Make sure 1Password - Password manager (2.5.1) is enabled.
    4. Quit and reopen your browser and test to see if things work as expected.

    Let us know how you get on!

This discussion has been closed.