Disappointed

justinmblue

Really disappointed in latest update. I never get 1Password to show up on my iPhone to populate passwords. Used to be 95% of time with last version

GreyM1P

Hi there @justinmblue

Because 1Password 8 is a whole new app, you'll need to make sure that your iPhone is set to use 1Password 8 as its autofill provider. Here's what to do:

1. Open the Settings app.
2. Tap Passwords > Password Options.
3. Make sure that:

• AutoFill Passwords is turned on
• 1Password is checked
• all others, especially Keychain, are unchecked.

Then, when you tap a Password field in an app, you should see the "🔑 Passwords" button on the keyboard, allowing you to choose an item from 1Password to autofill.

☞ You can test autofill here: https://fill.dev/form/login-simple – tap the Password field and, if it's working properly, you'll see the "🔑 Passwords" button on the keyboard. Tap the "🔑 Passwords" button and unlock 1Password if required. It will show "No Logins Found", which is to be expected for this test website.

Give that a try and let me know how you get on. I'll be here if you need further help. :)

— Grey