Can no longer see related items attached to an item (ex, pic of credit card to credit card info)

mhboda

Before a recent upgrade to 1Password, I had been able to easily pull up a picture that I had attached to an item. For example, I had my credit card info inputted, but I also had a picture of the front and back of the credit card attached to that information. When I touch the related item, thinking the picture will come up (as it has in the past), 1Password instead takes me to a long list and I have to find the image in the list. The picture doesn't come up automatically. Has this changed in an upgrade? Or is there something I need to change in my app to fix the problem? How can I fix this problem?

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Referrer: forum-search:attachments not showing

mhboda

I'm using 1Password on my iPhone12 with the most recent version of iOS.

GreyM1P

Hey there @mhboda

Could you tell me the exact steps you're taking when this happens? Are you searching for the item or looking it up in a list? If I can reproduce the issue here, I'll be able to investigate this a bit further with you. I look forward to hearing from you. :)

— Grey

mhboda

So, here's the steps:

1) I go into my 1password app and search for an item.
2) often, I've "attached" a picture related to the item right there--such as a picture of a credit card or a piece of the identification.
3) I have (at least in the past) just clicked on the item--if I have "attached" a picture, it is found at the bottom and usually has a file name like "IMG_2422.JPG." I noticed when 1password upgraded a few months ago that, instead of just pulling up the picture, that I am instead taken to a full list of my items and then I have to search for the file in the list and can open it up that way. Before, that hadn't been necessary.

Is there something I'm doing wrong?

mhboda

@GreyM1P Just checking in again on this issue.

ag_tommy

@mhboda

It sounds like a known issue we're working to resolve. Try searching for the attached item directly to avoid this trouble. It sounds like you've already found that workaround though. I hope we can get this resolved soon. My apologies for the trouble.

mhboda

It’s helpful to know you’re working on it. Thank you. It definitely occurred following your big upgrade. Basically any pictures that I had attached to a log in item no longer worked as it had. That said, I have seen the link work in the newer version but it is inconsistent and seems to not work far more than it does.

Dave_1P

@mhboda

Thank you for your patience. As soon as a fix is included in a future update you'll see it listed here: 1Password Releases

I'm sorry again for the inconvenience.

-Dave

ref: dev/core/core#16821

mhboda

You have a good product. I hoped you can fix it as the attachments were a key feature of my deciding on going with 1Password. Will await further word. Thanks.