Forum Discussion

Former Member's avatar
Former Member
3 years ago

can't find secret key anywhere in 1password 7

I can't find a secret key to use to sign in to 1Password 7 anywhere on my iMac. I recently subscribed from 1Password 6. This new version is unusable and can't use 6 now either. PLEASE HELP. I am 77 years old and these things don't come easily.

1Password Version: 7
Extension Version: Not Provided
OS Version: mac OS 12.6.2
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=can't%20find%20secret%20key%20anywhere%20in%201password%207

macos

1 Reply

  • andrew_l_1P's avatar
    andrew_l_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @bonniehorn,

    Thanks for being a long time 1Password user! I'd like to ask you to connect with us via email so we can help you migrate over from earlier versions of 1Password.

    You can address an email to support+forum@1password.com and in the body include a link to this thread: https://1password.community/discussion/136323/cant-find-secret-key-anywhere-in-1password-7

    This will help me link what you've written here to our future conversations.

    Let me know if you have any questions, looking forward to your email. 🙂