[USO] Button detection aborting due to timeout.

psmits

Hi,

I notice this error when 1password is active, and the button on the taskbar is clicked
[USO] Button detection aborting due to timeout.
When I disable the addon, this error is no longer present
I have the latest version of Chrome

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1Password Version: Not Provided
Extension Version: 2.5.1
OS Version: Not Provided
Browser:_ Chrome
Referrer: forum-search:[USO] Button detection aborting due to timeout.

Roenfeldt

I second that. It happens in latest Firefox for Mac (v. 109.0). I'm getting this error in the browser's console. It happened ever since the 1Password in the browser extension got updated to the 2.5.2 version (https://releases.1password.com/b5x/stable/#whats-new).

I'm a web developer and this thing polluting my browser's console is getting increasingly annoying. Is there any way of getting rid of it?

Joy_1P

Hey @psmits, sorry about the issue that you're seeing. Could you clarify if the error appears when you click on the 1Password icon in your browser's toolbar? Or does it appear when you click on the 1Password icon in your computer's menu bar outside of the browser?

Your statement that "I notice this error when 1password is active, and the button on the taskbar is clicked" makes it sound as though the error appears outside of the browser. That said, I do want to double check on the matter so that we know where the error is coming from.

Additionally, I have a few more questions:

• Does the USO error appear all the time, or does it appear intermittently?
• Does the USO error appear when you're on a specific website?
• When the error appears, do you notice any other issues with the extension? For example, does the extension not allow you to save or fill?
• Are you able to reproduce the behavior and send a screenshot of the error message to us?

Feel free to mask or remove any sensitive details from the screenshot. Once you're done, you can attach the screenshot to your reply and post it here. You can also send the screenshot to us via email if that works better. Let us know if you want to go that route.

Joy_1P

Hey @Roenfeldt, we received an email from you in regards to this. We have sent you a response asking for some more information. Let's continue our conversation about the issue via email. We look forward to helping you from there!

ref: CKT-37656-842

psmits

Hi Joy_1P

Here are my experiences and answers

• The error comes when I click on the icon in the toolbar of Chrome, the add-on is pinned to be shown
• It happens every time you need to open the add-on if it is not signed on
• It happens when I am logging on to translate.wordpress.org, but also when I login on my own site
• Both the environments are WordPress sites
• I do not see any problems, appears to be working fine
• The error I reported before cannot be reproduced currently
• However I do see other errors after entering the clicking the icon and entering the PW

11:40:30.539 VM554:1 a: redirect_to=https%3A%2F%2Ftranslate.wordpress.org%2Flocale%2Fnl-be%2Fdefault%2Fpatterns%2Fcore%2F&locale=en_US
11:40:30.541 VM556:1 a: redirect_to=https%3A%2F%2Ftranslate.wordpress.org%2Flocale%2Fnl-be%2Fdefault%2Fpatterns%2Fcore%2F&locale=en_US
11:40:54.057 menu.js:4 [Violation] Added non-passive event listener to a scroll-blocking 'wheel' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
b @ menu.js:4
m @ menu.js:9

The second issue currently is the fact that an image cannot be found

11:43:15.296 mysite.com.png:1 GET https://c.1password.com/richicons/images/login/120/mysite.com.png 404
Image (async)
P @ menu.js:4

psmits

Next log does contain the error again!
main.js:1 [Violation] Added non-passive event listener to a scroll-blocking 'touchmove' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
value @ main.js:1
value @ main.js:1
value @ main.js:1
o @ main.js:1
(anonymous) @ main.js:1
11:44:53.920 polyfills.c50a757f6f682134.js:56 [Violation] 'message' handler took 421ms
11:44:54.012 injected.js:17 [Violation] 'setInterval' handler took 55ms
11:44:54.353 injected.js:17 [USO] Button detection aborting due to timeout.
11:44:54.354 injected.js:17 [Violation] 'setInterval' handler took 151ms
11:44:54.354 [Violation] Forced reflow while executing JavaScript took 50ms

psmits

Currently the error with the button is shown, when I login on a WordPress site then open 1password by clicking the icon in the toolbar
Then click "Autofill" on the top right, the after the fields are populated, then select "submit", the screen is refreshed and then after a few seconds it is shown. It appears to me, that "button" is defined twice and closed by maybe WordPress. So the solution would be to rename the button in 1Password

Roenfeldt

@Joy_1P thank you for trying to help me out! I've just replied to your support email :)