lost phone and computer

1passquest
1passquest
Community Member
in Mac

if i loose my phone, and my computer (my phone being 2fa), but have my password, and secret key, is there any way to log onto my account?

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Comments

  • PeterG_1P
    PeterG_1P

    Hello @1passquest 👋. A great question!

    This is not an ideal situation, but you can contact us at support@1Password.com, and we can typically help when something like this happens. The best case scenario is of course not to lose access on multiple devices simultaneous with losing access to the 2FA-generating device. Hope this is helpful 😃

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