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Autofill not fully functional on some site.

antro31antro31 Junior Member
Community Member

Hi all, I decided recently to change my password manager and wanted to give a try to 1Password.
I noticed stranged behaviour on some site.
For example in this one. When used in a browser on desktop computern, autofill is fine, but on my android, the first field does not trigger the possibility to open "1Password" or to fill in the password.
I have to open 1Password, copy the identification and paste it in the browser.
Any idea?


1Password Version: 8.9.10
Extension Version: Not Provided
OS Version: Android 13
Browser:_ Chrome

Comments

  • BrendanR1PBrendanR1P

    Team Member

    Hi @antro31,

    Thanks for reporting this issue to us. I've tested filling of this website on my own Android device and I also experienced the same issue with 1Password for Android only offering to autofill the password.

    I've reported this issue to our development team. In the meantime, one method which would allow you to fill the username field is drag and drop

    I hope this helps

    -- Brendan

  • antro31antro31 Junior Member
    Community Member

    Thanks, I prefer using copy/paste from 1Password application rather than using drag/drop through split view.
    Anyway, please note that on this site, other password managers behave successfully, so looking forward to seeing an evolution on this.

  • ag_timothyag_timothy

    Team Member

    Thanks for following up with use @antro31. Let me know if there's anything else we can help with at this time!

  • antro31antro31 Junior Member
    Community Member

    Could you please let us know when an update of the application correcting this issue will be available?

  • antro31antro31 Junior Member
    Community Member

    Could you please let us know when an update of the application will be available?

  • ag_audreyag_audrey

    Team Member
    edited January 24

    Hey @antro31, thanks for following up!

    As much as we would love to share a timeline, our development team actively investigates Autofill issues across various apps or sites instead of targeting site by site or app by app, so the filling consistency of Autofill using 1Password for Android should improve with each release.

    If you encounter any other filling issues, please reach back out so we can continue to analyze and resolve!

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