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Duplicate Passwords

mrempelmrempel
Community Member
edited January 12 in Memberships

When importing my passwords from LastPass it duplicated all of them. How do I solve this?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Chrome
Referrer: forum-search:When importing my passwords from LastPass it duplicated all of them

Comments

  • mrempelmrempel
    Community Member

    I actually corrected it myself. I deleted the vault, then, instead of copying and pasting the LastPass csv file, I just selected the file from it's location on my computer and it didn't duplicate any of my passwords.

  • mrempelmrempel
    Community Member

    I lied, that didn't solve the issue. Now it shows triplicates! How do I delete the initial private vault that has the duplicates!?!?

  • EkalbEkalb
    Community Member
    edited January 12

    Hello,
    Do you have one or several vaults?
    To delete a vault, click "Vaults" in the sidebar.
    Then right click on the vault you want to delete > Delete the Vault
    You cannot delete the main vault
    You can read this : https://support.1password.com/create-share-vaults/#edit-a-vault

  • Dave_1PDave_1P

    Team Member

    Hello @mrempel! 👋

    Welcome to 1Password! I'm sorry that you're seeing multiple copies of your items. I recommend sending an email to [email protected] so our concierge team can help you get things in order. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave

  • shapiro49shapiro49
    Community Member

    Hey just curious if support was able to solve it? I have a similar issue (1 vault) and am under the impression that there's no way other than manual one-by-one deleting duplicates...

  • Dave_1PDave_1P

    Team Member

    @shapiro49

    Thanks for posting! I recommend sending an email to the team using the instructions that I wrote above so that the team can help: https://1password.community/discussion/comment/671374/#Comment_671374

    Let me know the Support ID once you've sent in an email and I'll make sure that your support request has made it to the right team. 🙂

    -Dave

  • shapiro49shapiro49
    Community Member

    All good @Dave_1P I was wrong it was 2 vaults - I moved all recently updated logins to vault 1 and then deleted vault 2. That leaves me with just a handful of duplicates to clean up. No ticket required.

  • GreyM1PGreyM1P

    Team Member

    @shapiro49 – We'll be here if you need us, so keep us posted on how things go. :)

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