How to upload a file from my Mac

Community Member

When I edit my credit card and click on the card to upload a file, all the files I want to upload are grayed out. Is there another way to upload a file? Thank you.

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  • Hi there @tahbso12

    Which folder are you trying to attach a file from? Try moving the file to somewhere like the Desktop, and you should be able to attach it, similar to this example:


    ℹ️ If you're not able to attach a file from the Desktop, send us an email at [email protected] and you'll receive an auto-reply from 🤖 BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] – post that here and I'll be able to make sure your message goes to the right team.

    I look forward to hearing how you get on. :)

    — Grey

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