Information not syncing up between devices

bilfro37

Hi! I have a membership but recently the logins I save are not syncing up between devices, I can’t even see the logins I saved in my phone on the browser.

bilfro37

Hi! My logins are not syncing up between devices. Thanks!

1P_Gem

Hi @bilfro37! I'm sorry to hear that you're running into some sync issues. Could you email in to support+forum@1password.com so we can take a closer look at what might be going wrong?

With your email please include:

• A link to this thread: https://1password.community/discussion/137216/information-not-syncing-up-between-devices#latest
• Your forum username: bilfro37

You'll receive an automated response from our BitBot assistant with a Support ID. Please post that number here. Thanks!

bilfro37

Hi! @1P_Gem! Thanks for the response! I’ve written the email and I’m waiting for the bot response to post the support ID.

Have a nice day!

bilfro37

Support ID: NEA-71641-973

1P_Gem

Hi @bilfro37, thanks for letting us know! I can see that we've received your email, and you're now in conversation with a member of the team there 😄

ref: NEA-71641-973