Information not syncing up between devices

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bilfro37
bilfro37
Community Member
in Linux

Hi! I have a membership but recently the logins I save are not syncing up between devices, I can’t even see the logins I saved in my phone on the browser.

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  • bilfro37
    bilfro37
    Community Member
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    Hi! My logins are not syncing up between devices. Thanks!

  • 1P_Gem
    1P_Gem
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    Hi @bilfro37! I'm sorry to hear that you're running into some sync issues. Could you email in to support+forum@1password.com so we can take a closer look at what might be going wrong?

    With your email please include:

    You'll receive an automated response from our BitBot assistant with a Support ID. Please post that number here. Thanks!

  • bilfro37
    bilfro37
    Community Member
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    Hi! @1P_Gem! Thanks for the response! I’ve written the email and I’m waiting for the bot response to post the support ID.

    Have a nice day!

  • bilfro37
    bilfro37
    Community Member
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    Support ID: NEA-71641-973

  • 1P_Gem
    1P_Gem
    Options

    Hi @bilfro37, thanks for letting us know! I can see that we've received your email, and you're now in conversation with a member of the team there 😄

    ref: NEA-71641-973

This discussion has been closed.