Items not syncing between devices

System
System
in Mac
This discussion was created from comments split from: Passwords saving and updating other devices.

Comments

  • mylackey
    mylackey
    Community Member

    I am having the same issue. I'll change a password in 1Password and then save it. Some passwords get saved but some seem to revert back to the previous password. I have 1Password on multiple devices. Is there some sort of sync issue?

  • Dave_1P
    Dave_1P

    Hello @mylackey! 👋

    I'm sorry that you're not seeing the same passwords on all of your devices. I'm not aware of any global issues so we'll need to investigate what might be going wrong on your devices. Can you answer the following questions:

    Question 1: If you have a 1Password account then do you see all of your items when you log in to your 1Password account on 1Password.com (in the browser, not the app)?
    Question 2: Do you see a "Primary" standalone vault on any of your devices?
    Question 3: Are you using 1Password 8 on all of your devices? Are any devices using an older version?

    -Dave

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