Auto unlock stopped working in Firefox 109

dserodio
dserodio
Community Member
in 1Password in the Browser

Auto unlock is not working anymore, and I'm guessing it's related to the recent Firefox 109 update, which had some changes related to extensions and permissions.
Everytime I unlock the Firefox extension I need to type my master password. I reinstalled the extension but the problem persists. "Integrate with 1Password app" is enabled.

Comments

  • ag_tommy
    ag_tommy

    @dserodio

    Can you try to toggle the following settings and let us know if that helps?

    1. Turn off - 1Password > Preferences (Settings) > Browser: Connect with 1Password in the browser
    2. Right-click on the browser toolbar icon and disable. Integrate with 1Password app. It's within the General tab.
    3. Quit the browser completely! A full quit, not a close or minimize to the dock.
    4. Quit 1Password. While looking at the main window (locked or unlocked)
      • Press Command and Q 1Password should lock and close.
    5. Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock. 1Password should open locked. Unlock the app.
    6. Turn On - 1Password > Preferences (Settings) > Browser: Connect with 1Password in the browser
    7. Open your browser.
    8. Right-click on the browser toolbar icon and enable. Integrate with 1Password app.
  • dserodio
    dserodio
    Community Member

    Thanks a lot @ag_tommy , this solved the problem.

    I've had to do a similar routine a few times before, I'd be great if 1Password could somehow detect this issue and solve it automatically.

  • ag_tommy
    ag_tommy

    Thanks for the update dserodio

    The team is looking to make things smoother when/if possible.

  • DJRiful
    DJRiful
    Community Member

    @dserodio There is another post related to your issue: https://1password.community/discussion/137375/browser-extension-for-brave-chrome-firefox-no-longer-integrates-with-1password-app-no-touch-id#latest

  • steph.giles
    steph.giles

    Hey @DJRiful, @dserodio,

    We have just shipped the 1Password for Mac 8.9.15 build to fix this issue. (Windows and Linux versions were not affected). You might want to check to see if you have any updates available in your 1Password app.

    Apologies for the disruption!

  • dserodio
    dserodio
    Community Member

    Thanks @steph.giles , but I guess my problem had a different cause since I'm still uring 1Password 7

  • steph.giles
    steph.giles

    Hey @dserodio,

    You're right, can you let me know if things are now working as expected for you?

  • dserodio
    dserodio
    Community Member

    Yes, it's working as expected now.

  • steph.giles
    steph.giles

    @dserodio, I'm glad to hear it, have a great weekend!

This discussion has been closed.