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Have 1Password 8 but can't transfer data from 6 or 7. asking for Lastpass details I don't have

I have version 6 on my iMac, want to get it on my new mac laptop and paid subscription for 8 for over 3 years but when I try am asked for a LastPass user name and password. I don't know what this is and don't have it

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Referrer: forum-search:Paid for 1Password 8 but can't transfer data from Endnote 6. asking for Lastpass details?


  • RosemdeeRosemdee
    Community Member

    Version 7
    OS Monterey

  • GreyM1PGreyM1P

    Team Member

    Hi there @Rosemdee

    You'll only be asked for your LastPass details if you're migrating from LastPass to 1Password. If you're not migrating, you can ignore that prompt and carry on as you were.

    If you're still having trouble, could you take a screenshot of what you're seeing?

    Take a screenshot on your Mac

    🔍👀 Check that no personal information such as your real name, any usernames, passwords, your credit card number, Secret Key or account password are visible.️

    You can drag and drop the screenshot into the "Leave a Comment" box, or click the 📄🔽 button to attach it from there.

    I look forward to hearing from you. :)

    — Grey

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