Can’t use 1passw8
[#FYQ-86157-456] I had 1pw7 on old iphone 8 and had to install 1pw8 on my new phone. Now my main password for 1pw is not accepted. Also after trying I get an empty screen with only the logo, no login options. I can’t login to my online account either since it wants a secret key.
Pleas help I am panicking here. I need my data and account back! I pay for the app!
Walter
Comments
Team Member
@Saxme
I see you've emailed us. Someone from the team will be with you as soon as possible.
ref: FYQ-86157-456
Problem is solved with the help of one of my collegues. Best regards Walter
Team Member
Sounds good @Saxme Let us know if you have any questions.