Can’t use 1passw8

Saxme · January 2023

[#FYQ-86157-456] I had 1pw7 on old iphone 8 and had to install 1pw8 on my new phone. Now my main password for 1pw is not accepted. Also after trying I get an empty screen with only the logo, no login options. I can’t login to my online account either since it wants a secret key.
Pleas help I am panicking here. I need my data and account back! I pay for the app!
Walter

ag_tommy · January 2023

@Saxme

I see you've emailed us. Someone from the team will be with you as soon as possible.

ref: FYQ-86157-456

Saxme · February 2023

Problem is solved with the help of one of my collegues. Best regards Walter

ag_tommy · February 2023

Sounds good @Saxme Let us know if you have any questions.

Can’t use 1passw8

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