Forum Discussion

Former Member's avatar
Former Member
3 years ago

Return to 1pw version 7?

So many things don’t function well on this version of 1pw (integration w Firefox, auto fill, FaceID, constantly having to renter a VERY long password to get into the app) that I want to return to the previous version. How do I do that? I don’t see an option in the App Store.

ios

2 Replies

  • shaun3000's avatar
    shaun3000
    Occasional Contributor
    3 years ago

    Y’all are going to fix all of these bugs we’ve been dealing with for the past 6+ months just for this guy? Man, and all we had to do was send in a diagnostics report this whole time. Amazing.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @cagey1! 👋

    If you've previously used 1Password 7 on your iPhone or iPad then you can download it from your purchase history: Redownload apps and games from Apple - Apple Support

    That being said, with the launch of 1Password 8 for iOS, 1Password 7 for iOS is no longer supported and will only receive important security updates. I strongly encourage you to use 1Password 8 going forward. If you're willing, our team can help you with the issues that you're running into. I'd like to ask you to create a diagnostics report from your iOS device:

    Sending Diagnostics Reports (iOS)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    The report will be in zip format. Please send the entire file.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave