Error LastPass import: "We cannot perform an import at this time due to changes beyond our contol"

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rallyn1password
rallyn1password
Community Member
edited February 2023 in Mac

My daughter using new LastPass import tool.

Anyone seen this? Is it temporary? Please help...

1Password Version: Not Provided
Extension Version: Not Provided
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Referrer: forum-search:LastPast import failing

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  • rallyn1password
    rallyn1password
    Community Member
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    The csv import through the MacOS app failed as well. She was able to get the import from my.1password.com to work. So we are good, just not sure why the local app imports failed.

  • ag_tommy
    ag_tommy
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    @rallyn1password

    If you'd like to help determine the trouble please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. Our specialists can help gather logs if needed and determine where the issue was. I am happy to hear things are better for you now.

  • rallyn1password
    rallyn1password
    Community Member
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    I will email to share the info, but she does not have time to debug it.

    Thanks for sharing the email for support.

  • Dave_1P
    Dave_1P
    edited February 2023
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    @rallyn1password

    Thank you for sending in the email. If you have any other questions then don't hesitate to reply to the email thread. To prevent duplication of effort I'm closing this thread. 🙂

    -Dave

    ref: SYY-37791-428

This discussion has been closed.