I cannot get my passwords from LastPass
karenlouisemackenzie
Community Member
in Mac
If I ask the app to import, I get the 'can't import due to circumstances ...'
If I download a csv from lastpass, I get 'might be the wrong format'
1Password Version: 8.9.15
Extension Version: Not Provided
OS Version: macos 12.6
Browser:_ Not Provided
0
Comments
-
I'm sorry to hear that you've run into this issue with the LastPass importer in the 1Password app. So that we can cross-check the errors you received with the development team, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/137672/i-cannot-get-my-passwords-from-lastpass#latest
- Your forum username:
karenlouisemackenzie
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
0
This discussion has been closed.