We weren’t able to finish downloading 1Password...

Walterat
Walterat
Community Member
in Mac

I'm getting the following error trying to install 8 desktop on Mac OS (MB pro M1 Max) "We weren’t able to finish downloading 1Password. Try again or contact support." Anyone know how to fix this? Currently running a family on 7. Thanks!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Venura 13.2 (22D49)
Browser:_ Not Provided
Referrer: forum-search:We weren’t able to finish downloading 1Password. Try again or contact support.

Comments

  • jac.pd_1p
    jac.pd_1p

    Hi @Walterat

    I'm sorry to hear that you've been running into this issue downloading 1Password 8 on your MacBook Pro. We sometimes see this issue appear but typically restarting your Mac and downloading a fresh copy of the installer from our websites gets you back up and running. Could you give that a try for me and let me know how you get on: https://1password.com/downloads/mac/

This discussion has been closed.