Generated passwords do not fill, copy or save

johncostanzo

I'm using a 1password web browser plug-in (not an application).

None of these work as expected:

• selecting the suggested generated password from within the web page
• using the Chrome plugin to generate a password and clicking "Autofill"
• using the Chrome plugin to generate a password and pressing "Control-C" (or clicking on the "Copy" button)

In the first case, nothing at all appears to happen.
In the second two cases, I receive a message stating "Unable to save generated password".

Never having turned "travel mode" on, I believe it is off; see attached.

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1Password Version: Not Provided
Extension Version: 2.6.0
OS Version: ChromeOS Version 109.0.5414.125
Browser:_ Chrome
Referrer: forum-search:Generated passwords do not fill, copy or save

steph.giles

Hey @johncostanzo,

I'm so sorry for the delay in getting back to you.

It looks like you might be running into a known issue that we are currently investigating caused by syncing issues from the browser extension's authentication with our server. I apologize for any interruption in your workflow caused by this issue.

In the meantime, could you try the following to see if it helps?

1. Open your browser.
2. Right-click the 1Password icon in the browser's toolbar and select "Settings".
3. Under General, disable "Integrate with 1Password app".
4. Under Accounts & Vaults, click the ( ⋮ ) three dots to sign out of your account.
5. Click "+ Sign in to a new account" to sign back in.

Let us know how you get on!

ref: dev/core/core#17386

johncostanzo

(Let's close this issue since it seems to be related to another issue I posted Chrome plug-in hangs.)