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nycyclist's avatar
nycyclist
Occasional Contributor
3 years ago

Apple Watch Initially Does Not Show Saved Items

When I open the Apple Watch 1P app, my saved items don't show. After I try again later, they usually appear, but never the first time I open 1P each day.

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: watchOS 9.3
Browser:_ Not Provided

ios
  • nycyclist's avatar
    nycyclist
    Occasional Contributor
    3 years ago

    That did the trick. I see my saved items! Thanks.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello nycyclist! 👋

    I'm sorry that you're sometimes not seeing items in the 1Password app on your Apple Watch. Can you update to watchOS 9.3.1 and then do the following:

    1. Fully close 1Password on iOS.
    2. Open the Watch app on your iPhone.
    3. Scroll down and tap on 1Password.
    4. Turn off "Show App on Apple Watch".
    5. Turn on "Show App on Apple Watch".
    6. Open and unlock the 1Password app on your iPhone.
    7. Open the 1Password app on your Apple Watch.

    If you can still reproduce the issue then can you tell me what you see when you open the Apple Watch app? Do you see an error message? Or just a black screen?

    -Dave