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Forum Discussion

Mentbase's avatar
Mentbase
New Contributor
3 years ago

'Your session has expired' frequent message - pops up

With the latest update, I start receiving 'Your session has expired' message: it pops up repeatedly, every few of minutes, each in its new browser's tab.

1Password Version: 8.10.0
Extension Version: 2.7.0
OS Version: Ventura 13.1
Browser:_ Chrome
Referrer: forum-search:'Your session has expired'

browser extension
  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey Mentbase,

    I'm sorry for the trouble you are having with 1Password in your browser. Can you try the following steps and let me know if it improves things:

    1. Open your browser.
    2. Right-click the 1Password icon in the browser's toolbar and select Settings.
    3. Under General, disable "Integrate with 1Password app".
    4. Under Accounts & Vaults, click the ( ⋮ ) three dots to sign out of your account.
    5. Click "+ Sign in to a new account" to sign back in.
    6. If you use the 1Password desktop app on your computer, go back to General and re-enable "Integrate with 1Password app".

    Let me know how you get on!

  • Mentbase's avatar
    Mentbase
    New Contributor
    3 years ago

    Just an update, guys: working all day long with my browser open, and those 'Your session has expired' messages (including bunch of those newly opened tabs) have reached the level that I refuse to believe that this is the quality of '1Password' I was relying on and liking for so many years. What is wrong? Or - what do I do wrong? Any browser's tab I am working with is interrupted by bringing up each new tab created by that annoying message.