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Forum Discussion
Apple's App Store blocks sign in screen.
This pops up when I click on the 1Password icon: "1Password 7" was purchased using the App Store on another computer. To use "1Password" on tghe computer, sign in using the Apple ID and password used to purchase it." As I purchase/d the subscription directly from you, wonder what's going on-is it a scam?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Mac OS 10.12.6
Browser:_ Firefox
Referrer: forum-search:https://1password.community/search?Search=Apple's%20App%20Store%20blocks%20sign%20in%20screen.
1 Reply
andrew_l_1P1Password Team
Hi @tiidu,
To get a better understanding of the situation, I'd like to ask you to take a screenshot of what you're seeing and send it to us via email at
support+forum@1password.com.With your email please include a link to this thread:
https://1password.community/discussion/138068/apples-app-store-blocks-sign-in-screen#latest. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can connect your conversations.In case it's helpful, you can find a guide to taking a screenshot here: Take a screenshot on your Mac
Looking forward to hearing from you and finding some solutions. 🙂
