Apple's App Store blocks sign in screen.

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tiidu
tiidu
Community Member
in Mac

This pops up when I click on the 1Password icon: "1Password 7" was purchased using the App Store on another computer. To use "1Password" on tghe computer, sign in using the Apple ID and password used to purchase it." As I purchase/d the subscription directly from you, wonder what's going on-is it a scam?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Mac OS 10.12.6
Browser:_ Firefox
Referrer: forum-search:Apple's App Store blocks sign in screen.

Comments

  • andrew.l_1P
    andrew.l_1P
    Options

    Hi @tiidu,

    To get a better understanding of the situation, I'd like to ask you to take a screenshot of what you're seeing and send it to us via email at support+forum@1password.com.

    With your email please include a link to this thread: https://1password.community/discussion/138068/apples-app-store-blocks-sign-in-screen#latest. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can connect your conversations.

    In case it's helpful, you can find a guide to taking a screenshot here: Take a screenshot on your Mac

    Looking forward to hearing from you and finding some solutions. 🙂

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