Safari browser extension never unlocks

The Safari browser extension does not unlock after entering the password when prompted. It always asks me to type in a password. It also doesn't unlock when opening and unlocked the 1Password app. It also doesn't work with Touch ID on the Mac keyboard.


1Password Version: 8.10.0
Extension Version: 2.4.1
OS Version: Various
Browser:_ Safari

Comments

  • loyed256
    loyed256
    Community Member

    When I posted this I was at home but now at the office on a different system; the behavior is exactly the same. And on this system I have Touch ID and the Safari extension unlock never honors Touch ID either.

    Is the Safari extension broken or just not needed anymore if you open the 1Password Quick Access in the OS?

  • @loyed256

    Please update 1Password for Safari. How to keep 1Password up to date in your browser I would recommend a full quit of the browser and 1Password afterward to allow things to start anew after the update.

This discussion has been closed.