1P no longer provides login options on my IOS devices

thierryseal

For some time now 1Password has been gradually degrading when it comes to using it on my IOS devices. Any app whether it be Bank, PayPal or other sites it no longer comes up with an option to put the password in. Works great on my PC and laptop. For some apps which show the little 1P icon you click and it launches 1P but what ever you search for does not exist. Has something changed or what could be happening please.

---

1Password Version: 8.10.0
Extension Version: Not Provided
OS Version: ios 16.3.1
Browser:_ Not Provided

Dave_1P

Hello @thierryseal! 👋

I'm sorry to hear that you're having trouble filling a login into apps on your iOS devices. AutoFill is specifically handled by iOS and 1Password only provides the data for the experience. As a start I'd like you to make sure that you have turned on AutoFill to work with 1Password:

1. On the Home screen, tap Settings.
2. Tap Passwords > Password Options.
3. Turn on AutoFill Passwords.
4. Select 1Password.

Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

Let me know if that helps. 🙂

-Dave

thierryseal

Hi Dave,
Absolutely fantastic. This did the trick. Can only assume on the last iOS upgrade it took the tick off and put on its own iCloud/keychain. I know where to check next time.
Kind regards

Dave_1P

@thierryseal

I'm happy to hear that everything is working again. 😊

-Dave