I've set 1Password to never require my password, but it keeps doing so

evansrob
evansrob
Community Member

I've set 1Password to never require a password, but each time my Mac awakens from sleep and I try to use the app it asks for my password.


1Password Version: 8.9.11
Extension Version: 2.7.0
OS Version: MAC OS 13.2.1
Browser:_ Safari
Referrer: forum-search:1Password keeps asking for my password even though I've set it for never

Comments

  • Hello @evansrob! 👋

    I'm sorry that you're being prompted for your account password more often than you should be. I'd like to ask you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    The report will be in zip format. Please send the entire file.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

    ref: dev/core/core#18707
    ref: dev/core/core#17839

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