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Forum Discussion
Safari extension still not right
Not sure why the thread about having to enter password a lot for Safari extension was close. It still isn’t right. It will work for longer periods of time than before, but then go back into mode where I have to enter password every day or even multiple times a day. The only thing that really seems to buy longer periods where it works is a reinstall or app update buys a couple weeks of good.
I’ve tired both public latest and being on latest test flight.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
GreyM1P1Password Team
Hi there more_cowbell
It'll be helpful for us to have a diagnostics report from you to see if we can learn more about what's going on in your case:
☞ How to send a 1Password diagnostics report
Attach the diagnostics to an email message addressed to
support+forum@1password.com.⚠️ Don't post your diagnostics report here.
With your email please include:
- A link to this thread:
https://1password.community/discussion/138657/safari-extension-still-not-right - Your forum username:
more_cowbell
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
— Grey
- A link to this thread:
[#QVA-39349-364]
- 1P_Dave
Moderator
Thank you for posting the Support ID. My colleague is on the case and will send you another email as soon as possible. To prevent duplication of effort I'm closing this thread.
-Dave
ref: QVA-39349-364
