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1Password for iOS 8.10.2 (81002008) Performance Issues, Security Question

TerylonTerylon
Community Member

After the latest update my password lists are empty and I have to switch between fault or collections several times to see my data.

What happens there?

Thank you for your help.


1Password Version: 1Password for iOS 8.10.2 81002008, im Kanal „PRODU
Extension Version: Not Provided
OS Version: iPadOS 16.3.1 (20D67)
Browser:_ Not Provided

Comments

  • Dave_1PDave_1P

    Team Member

    Hello @Terylon! 👋

    I'm sorry that you're not seeing all of your items in 1Password on your iPad. It looks like you've selected a collection named "Test-Sammlung", does this collection include vaults that contain items. Can you please try the following:

    1. Open and unlock 1Password on your iPad.
    2. Tap your account or collection at the top of the sidebar.
    3. Tap on your 1Password account (not one of the collections that you created).
    4. Tap on All Items.

    Do you see your items now? Let me know and I can help further. 🙂

    -Dave

  • TerylonTerylon
    Community Member

    Hello @Dave_1P, thanks a lot for your response. Yes, I did what you explained. But with the next start the list is empty again (until I tap to start and again on All Items). Please try it on your iPad. Tap on "All Items" and then select different collections - one after the other. Thank you.

  • Dave_1PDave_1P

    Team Member

    @Terylon

    Thank you for the clarification. I can confirm that I'm able to reproduce the same issue on my end and that our developers already have a work item open to investigate further. In the meantime, as a temporary workaround, tapping on another page (such as Home) and then going back to the Items page should allow you to view your items. I'm sorry for the inconvenience.

    -Dave

    ref: dev/core/core#20220

  • TerylonTerylon
    Community Member

    @Dave_1P
    Good to hear, that this effect also appears on your device. I am not alone! 😉
    Looking forward to a repaired 1P-App.
    Dirk

  • Dave_1PDave_1P

    Team Member

    Thank you again for reporting the issue. 🙂

    -Dave

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