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jasimon9's avatar
jasimon9
New Contributor
2 years ago

1Password extension gone from Safari and cannot be reinstalled

I have been using the 1Password extension for Safari for several years. I had used it several times today. After a reboot of my Mac, the extension has been unintalled from Safari. It is not shown in Extensions.

When I try to reinstall it, the app page says "Open", implying it is installed. When I click on Open, I get a popup that has the steps to turn on 1Password for Safari in Extensions. But it is not there.

What to do?

1Password Version: 8.10.1
Extension Version: Not Provided
OS Version: 12.6.3
Browser:_ Safari

browser extension
  • jasimon9's avatar
    jasimon9
    New Contributor
    2 years ago

    Follow your instruction apparently did fix the issue. Any idea why 1P extension would suddenly disappear from Safari?

  • Former Member's avatar
    Former Member
    2 years ago

    jasimon9 it's hard to say what happened exactly without looking at some logs. However, if the extension had not been updated for a while, then you could have encountered an old bug, in which this specific behavior was present.

    I wouldn't worry, as long as your extension is up to date and as long as things are working smoothly going forward. If you do encounter any issues though, please let us know. We'll always be happy to help.