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Forum Discussion
1P_Tommy
Moderator
2 years agoSafari
This discussion was created from comments split from: Safari Extension NOT Updating (Syncing) After Edits in Desktop App V 8.8.0.
- Former Member
facing same issue
- 1P_Tommy
Moderator
@akshayvijapur
The original thread was over 3 months old. Can you elaborate on the issue you're experiencing? What version of 1Password are you using? Please be specific.
- Former Member
if I edit some password in desktop 1password, it is not updated in safari 1password extension.
- Former Member
@akshayvijapur do the edits appear in your account when you sign in at 1Password.com? We ask that to determine if the issue is with the desktop app or if it is with the extension.
Additionally, do you run into any other issues with the extension? For example, do you get error messages when you try to save a login or generate a password?
- Former Member
After the latest Monterey update, the Safari extension no longer loads in Safari, even after attempting to download and reinstall. It put the 1PW for Safari in the applications folder, but not in the extensions for Safari. Doesn't even show up Safari preferences--> extensions, so cannot even disable/enable it. Is there a manual way to load this?
- GreyM1P
1Password Team
Hi @donny6832
In 1Password, click the Help menu > Troubleshooting > Fix Missing Safari Extension.
It seems that this problem only happened in macOS Monterey. It looks like whatever caused the problem was fixed in macOS Ventura.
- Former Member
well, that's good for Ventura users, but some of us need to wait a while yet to go to Ventura. Any plans to fix 1PW in Monterey?
- GreyM1P
1Password Team
@donny6832
1Password is impacted by an issue in macOS in this case. The shortcut in the Help menu is there as a workaround for that macOS bug. We didn't (and couldn't) make any changes to 1Password which would affect this behaviour, and it seems that Apple fixed the root cause when they released macOS Ventura.