Do I need to import passwords?

Hey jazzman,

Firstly, if you can sign in to 1Password.com and see all of your items then it sounds like everything is set up correctly and your passwords are saved in your 1Password.

That being said, could you share a screenshot of the message so I can see where it is coming form and best advise?

Thank you!

Hey steph_giles,

Sorry I took so long and I no longer have a picture of the message. I can tell you where it came from. It came from an App Store update. I just accepted the update, and that was the last step. It just asked if I wanted to import my passwords. Well, if I’m using 1Pass as I described previously, haven’t I already done that?

Hello steph_giles

I was able to find the picture of that message from the update. Tell me how to attach a screenshot. It's not working.

Hi jazzman,

What method are you currently using to attach the screenshot here? You should be able to use either of the following options:

• Click the image icon above the text area, then click "Choose Files". Select the image file you want to include, then click "Open".
• Locate the image file on your computer, then drag and drop it into the text area.

Be sure to mask or remove any sensitive information before posting.

Hi 1P_David

Thanks. Here's what I get when I do either of your tips:

WOW! It worked. You just never know. Every time when I have a 1Pass update in the App Store, it always asks if I want to import my passwords when I'm finishing the update just like the above. Every time. So do I ignore it or what?

This screen appears during the installation process for 1Password in your browser. You can click "I'm all set" if your passwords are already stored in 1Password. jazzman?, can you confirm if you had cleared your Safari history prior to updating?

1P_David

I did not clear my Safari history prior to updating. I didn't know about that. So do you do that each time?

The screen above appears every time I perform an update from the App Store.

No jazzman , with the latest version of 1Password for Safari, clearing your Safari history will lead to the removal of the local copy of your information and you'll receive the error message explained in the following article:

• If you see "The database was terminated" in Safari

I was only asking to see if there may be any correlation, however, this doesn't appear to be the case for you.

When you update 1Password for Safari in the App Store, are you clicking the "Open" button, then seeing the following window and selecting "Finish Setup in Safari"?

1P_David

When updating, I do click the "Open" button and then I think I did click on "Finish Setup in Safari" in that window. Advise please.