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jimpres
jimpres
Community Member
edited May 2023 in Mac

I tried to openn 1Pass....... and got password failed. How do I log in or fix this?
how can I log in the Password app on my Mac?

1Password Version: 8.10.4
Extension Version: Not Provided
OS Version: 13.3.1
Browser:_ safari
Referrer: forum-search:can't login to the Password app

Comments

  • jimpres
    jimpres
    Community Member

    how to log in to 1Pass......... ?

  • Dave_1P
    Dave_1P

    Hello @jimpres! 👋

    I'm sorry to hear you're experiencing issues with unlocking 1Password. I know how important it is to be able to access your 1Password data, and our team is here to help you get up and running again as soon as possible.

    Can you tell me if you're able to log in to your 1Password account on 1Password.com (in the browser, not the app)? What specific error message do you receive when you enter your account password into the Mac app?

    -Dave

  • jimpres
    jimpres
    Community Member

    nothing no message at all i guessd my secret code

  • ag_tommy
    ag_tommy

    I'm glad to hear you could recall your account password. Please let us know if you have any other questions. Enjoy!

This discussion has been closed.