problem creating a secure note with some attachments, and sharing it

aadevoe
aadevoe
Community Member
in Mac

Great product so far - quick question -

I created a secure note and added some attachments. Great - works on my account. Then, I shared that note with my wife, and she can see that there are attachments, but gets the message "this item is invalid".

TLDR; How can I share a note with an attachment with someone?

Thanks in advance,
Adam

1Password Version: 8.10.4
Extension Version: 81004032
OS Version: Mac OS Catalina
Browser:_ Chrome

Comments

  • Dave_1P
    Dave_1P

    Hello @aadevoe! 👋

    I'm sorry that you're running into trouble when sharing items with your wife. Can you tell me a little more about the issue:

    1. Are you sharing the item by moving it into a shared vault or by creating a secure share link: Securely share 1Password items with anyone
    2. Is your wife viewing the item using the browser or the 1Password app? If the app then on what kind of device?
    3. Are you able to post a screenshot of the error message? Make sure to remove anything sensitive from the screenshot.

    I look forward to hearing from you. 🙂

    -Dave

This discussion has been closed.