Can I close dialog box that is hung?

JenniferKL
JenniferKL
Community Member
edited May 2023 in Mac

I use vault on husbands account and was getting prompts to update to 8 as my browser extension would soon be incompatible. I downloaded the update and chose migrate data, and now the box is 'stuck' on my screen saying not to close the app.

I've now read that I needed to create a different account for my vault?

Can I close the dialog box given it's been stuck for 45+ minutes?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Mac 13.3.1
Browser:_ Edge
Referrer: forum-search:can I close

Comments

  • Dave_1P
    Dave_1P

    Hello @JenniferKL! 👋

    I'm sorry that you ran into a problem when migrating to 1Password 8. I see that the team is already helping over email and I recommend that you continue the discussion there. To prevent duplication of effort I'm closing this thread.

    -Dave

    ref: FVP-13291-618

This discussion has been closed.