Help, terrible mess. Trying to set up 1password7 on new Mac so I can upgrade to 8. CANT
Hi. I simply can't get 1P7 to work properly. I have linked the new iMac to my drop box primary but can't access the other two vaults.Everything seems to be graded out. I can't add anything or change anything. Can't edit logins etc. Import, create new vault ect, all graded out.
I have simply no idea where my secret key is.
Help.
1Password Version: 7
Extension Version: 7.9.10
OS Version: latest Ventura
Browser:_ safari
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it all works on my old Mac running next to it. My assumption is I can't sign in without secret key
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Hello @Pitini! 👋
I'm sorry that you're running into trouble when migrating to 1Password 8. I recommend sending an email to support+forum@1Password.com so that our dedicated migration team can take a look and advise further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
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