Keeps asking for touch ID. Not on my computer. Turned off on my computer and turned off on 1Passwo

Pezcop
Pezcop
Community Member

I have a Mac Air that does not have Fingerprint Touch ID. After the last computer upgrade, 1Password now asked me for it every time. I have gone to the settings of my computer and it's turned off and all grayed out. I have gone to setting of 1Password and it's turned off and all grayed out. I have done a hard reboot several times. I can't get 1Password to not ask me for my fingerprint.

Can anyone help?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search: Touch ID

Comments

  • Hello @Pezcop! 👋

    I'm sorry that you're being incorrectly prompted for your fingerprint when using 1Password. To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

    -Dave

This discussion has been closed.