Where to find 1P7 for iOS 12

guillaumeserton
guillaumeserton
Community Member
edited May 2023 in iOS

Hi,
How can I install 1P7 on iOS12 while I’ve never download 1p on from my appleid?

Comments

  • Dave_1P
    Dave_1P

    Hello @guillaumeserton! 👋

    With the release of 1Password 8, 1Password 7 is no longer supported and is not listed in the Apple App Store. If you've previously used 1Password 7 on a device then you can download it from your Previous Purchases:

    1. Open the App Store app.
    2. Tap the sign-in button or your photo at the top of the screen.
    3. Tap Purchased.
    4. If you use Family Sharing, tap My Purchases or choose a family member's name to see content that they purchased.
    5. Tap "Not on this [device]."
    6. Find 1Password, then tap the download button.

    If you don't find 1Password 7 here then I recommend sending an email to support+forum@1Password.com so that our support team can help explore the available options. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave

  • guillaumeserton
    guillaumeserton
    Community Member

    Hi @Dave_1P
    This is my support id [#EQA-18685-362]

    Thanks

  • Dave_1P
    Dave_1P
    edited May 2023

    @guillaumeserton

    Thank you for posting the Support ID. One of my colleagues will send you an email as soon as possible. To prevent having the same conversation in two places at once I'm closing this thread.

    -Dave

    ref: EQA-18685-362

This discussion has been closed.