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guillaumeserton's avatar
guillaumeserton
New Contributor
2 years ago

Where to find 1P7 for iOS 12

Hi,
How can I install 1P7 on iOS12 while I’ve never download 1p on from my appleid?

ios
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    guillaumeserton

    Thank you for posting the Support ID. One of my colleagues will send you an email as soon as possible. To prevent having the same conversation in two places at once I'm closing this thread.

    -Dave

    ref: EQA-18685-362

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello guillaumeserton! 👋

    With the release of 1Password 8, 1Password 7 is no longer supported and is not listed in the Apple App Store. If you've previously used 1Password 7 on a device then you can download it from your Previous Purchases:

    1. Open the App Store app.
    2. Tap the sign-in button or your photo at the top of the screen.
    3. Tap Purchased.
    4. If you use Family Sharing, tap My Purchases or choose a family member's name to see content that they purchased.
    5. Tap "Not on this [device]."
    6. Find 1Password, then tap the download button.

    If you don't find 1Password 7 here then I recommend sending an email to support+forum@1Password.com so that our support team can help explore the available options. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave