I have an older version of 1 Password. I cannot add new passwords. Will a more recent version fix t
II am on my Mac and using version 6 of Password. But I cannot add any recent passwords. If I move to latest version of 1 Password will that fix my problem?
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Hi there @Randyheart
It's tricky to say without knowing a bit more about what's going on behind the scenes with 1Password on your Mac, so I'd like to ask you to create a diagnostics report from your Mac:
☞ How to send a 1Password diagnostics report (follow the 1Password 7 instructions, even though you have 1Password 6)
Attach the diagnostics report to an email message addressed to
support+forum@1password.com
.⚠️ Don't post your diagnostics report here.
With your email please include:
- A link to this thread:
https://1password.community/discussion/140238/i-have-an-older-version-of-1-password-i-cannot-add-new-passwords-will-a-more-recent-version-fix-t
- Your forum username:
Randyheart
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much! :)
— Grey
0 - A link to this thread: