IOS avoids 1password

pathfinder76
pathfinder76
Community Member
in iOS

sometimes when i am on a website in safari, it wont let me see the option for 1password. any work ardound ideas?

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Comments

  • GreyM1P
    GreyM1P

    Hi there @pathfinder76

    When you say, "it wont let me see the option for 1password", could you tell me a bit more about what you're seeing? You should see the "ᴀA 🧩" button at the left-hand end of the address bar on iPhone, and the 1Password icon at the right-hand end of the address bar on iPad.

    Similarly, you should see the "🔑 Passwords" button when you tap a password field on a form.

    If you can let me know what you'd expect to see and where you'd expect to see it, I can look into this further with you. :)

    — Grey

  • pathfinder76
    pathfinder76
    Community Member

    so if i open a website in safari, and i try to use 1password, it will NOT give me the option to open 1password, it will only allow keychain

  • Dave_1P
    Dave_1P

    @pathfinder76

    Thank you for the reply. I'm sorry to hear that you're having trouble filling a login into Safari. Can you double-check that you've turned on Password AutoFill to work with 1Password:

    1. On the Home screen, tap Settings.
    2. Tap Passwords > Password Options.
    3. Turn on AutoFill Passwords.
    4. Select 1Password.
    5. De-select Keychain and any other password manager.

    Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

    Let me know how that goes. 🙂

    -Dave

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